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TIL in preparing to open its first retail locations, Apple sent people through the Ritz-Carlton employee training program. Their study of the Ritz concierge service led to the creation of the Genius Bar.

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via reddit.com

aGj9 TIL that Starbucks spends more money on health insurance for its employees than on coffee beans.
R5gN6 TIL that two players on the New York Yankees traded families in 1973, including swapping wives and even their children! Both players simply swapped lives with their teammate.
ROkl TIL The Japanese embassy in Paris has a special 24-hour hotline for Japanese visitors who can develop debilitating psychological problems because the city is not as nice as they imagined it to be.
WAaY TIL light in itself isn’t special, it’s just that according to Einstein, the fastest speed reachable in the universe is 300K m/s. It just happens that light is the only thing we detected that travels without limitations in vacuum, which is why we associate the speed limit of the universe with it.
ZmRG TIL that people who score high on ‘openness’ in psychological tests are the most likely to feel chills when they listen to music.