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TIL The service recovery paradox is a situation in which a customer thinks more highly of a company after the company has corrected a problem with their service, compared to how they would regard the company if non-faulty service had been provided.

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vP008 TIL that earwax is actually a type of sweat.
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oBggA TIL Ciabatta bread was invented in 1982
XEENj TIL That on November 11, 1918 on the last day of WW1 , General Pershing sent American troops to fight the Germans to “teach them a lesson” even though he knew an armistice was signed. Over 3,000 Americans were killed, wounded , or captured.
MekYb TIL that not only did the First Chinese Emperor die from taking "immortality elixir", about ten more Chinese emperors also died from immortality elixir, with the last one dying in 1735