› added 3 months ago

13

TIL The service recovery paradox is a situation in which a customer thinks more highly of a company after the company has corrected a problem with their service, compared to how they would regard the company if non-faulty service had been provided.

Read more wikipedia.org

via reddit.com

QJg1k TIL that an activist named Bruno Manser went into the jungles of Borneo in the 1980s and became a respected elder in the Penan tribe, then left the tribe and did hunger strikes outside many multinational corporations responsible for stealing their land.
oBakr TIL In 2017, Hai Tao Buddhists who'd bought £5,000 of live Crustacea & released them into the sea for good karma, got fined £15,000 for ‘untold damage’ to the environment by introducing non-native species. In 2012 Hai Tao had released 100kg of cobras in a mountainous area not native to the snakes.
oE7E TIL, the Beastie Boys began as a hardcore punk band as a joke and mimicked their name after the Angry Samoans. They opened up for the Bad Brains and the Circle Jerks before shifting into a hip-hop sound
GR67 TIL that “TASER” is an acronym for Thomas A. Swift’s Electric Rifle
4baX TIL Alan Turing, the father of the computer, ran a 2.46 marathon, only 11 minutes slower than that year’s olympic gold medal time