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TIL The service recovery paradox is a situation in which a customer thinks more highly of a company after the company has corrected a problem with their service, compared to how they would regard the company if non-faulty service had been provided.

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ANYd TIL that not a single engineer made it off the Titanic: they stayed and kept the power on so others could escape.
b9eGj TIL that a group of bears is called a "sleuth of bears". Also: a sounder of boars, clowder of cats, mob of cattle, coalition of cheetahs, bask of crocodiles, pod of dolphins, bed of eels, cast of falcons, business of flies, band of gorillas, boil of hawks, kindle of kittens, barrel of monkeys
Meny8 TIL that in 1795, conditions at Rugby School were so bad that the pupils staged a "Great Rebellion". The headmaster's office was blown up with gunpowder and troops had to be called in to restore order. The ringleader, Willoughby Cotton, later rose to the rank of General in the British Army
xV0n5 TIL: Mushrooms are the only vegetarian food that can make vitamin D. They contain a “pro-vitamin,” or precursor, called ergosterol that is converted into vitamin D when exposed to the sun's ultraviolet (UV) radiation—similar to how your skin synthesizes the vitamin in response to sun exposure.
peP8 TIL that when a cat “head-butts” you, it’s called “bunting”